
Experienced while phoning a major DIY truck rental’s 1-800 number:
Jill: Hi. I’m planning a move from Toronto to Montreal. Do you rent trucks for one-way moves?
American Agent (AA): Oh yeah, we sure do.
Jill: How can I found out about your rates?
AA: Ooh ah, well… You’ll have to call your local office. It’s pretty complicated renting trucks up there in Canada.
Jill: Oh really? Why is that?
AA: Well, you see, up North there, it’s a lot of off-road driving.
Jill: Actually, Toronto and Montreal are big cities like Chicago or Philadelphia. Highway 401 between Toronto and Montreal is straighter, flatter, wider, more clearly marked and more smoothly paved than most highways in the American North West.
AA: Really?
Jill: Yeah. You should come check it out some time. It’d make a great road trip.
AA: Well, uh, let me see if I can look that up for you. What was the name of the town again?
Jill: Toronto. It’s roughly the 4th largest city in North America.
[Long Pause]
AA: Behind what?
Jill: LA, New York… Chicago… possibly Houston… depending how you count.
AA: Houston?
Jill: Yeah. Houston is also surprisingly large. Lots of sprawl.
AA: To-ron-to?
Jill: How about I just look up my nearest location online?
AA: Thanks now. You have a good evening.
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